It was amateur hour during my first and last time ordering a car from Dial 7, as I must admit that there was extreme disappointment. I would definitely use this company again. Again, the service was wonderful and we were at Newark, with plenty of time to check in. We had a different driver who was waiting for us at the entrance of our accommodation earlier than the booked time. We were happy with the service and booked for a pick from our hotel to Newark a few days later. The driver didn't speak, I suspect he didn't have much english which did make the trip feel a little awkward as we generally get tips from drivers in most cities we visit. My seat belt in the back row did not work, which was frustrating. Traffic into NYC was horrendous, but the driver was patient and a careful driver. There were a number of calls by the driver, I did wonder if the driver was getting anxious with our late arrival.
We had no way of contacting the driver, until he phoned us, which was after we landed. our flight was delayed by a good hour and I thought for sure the driver would have left, but was so happy he was still waiting for us.
I must say I was really nervous after reading previous reviews, but was pleasantly surprised with the service we received.įive adults, with five large bags, we booked an SUV pick up. I pre booked with this company prior to leaving Australia.
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